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One of the downsides of linux is hardware support.

I just tried to give support for getting an old monitor with full hd resolution to work through vga port in ubuntu.

After an hour the result was it's still not working and the user just gave up.

Not encouraging for user trying to migrate from windows. There it is just plug and play.

usually you just add undetected resolutions with xrandr but for whatever reason this time it didn't work. it just showed 4:3 display ratio and some weird resolution.

Then I tried to explain forcing modes with edid but this was just too much for the user.

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@tzycce What type of monitor? What GPU (and which drivers)? Ubuntu LTS? Old VGA in Full HD? And the PC is?

@Linux pretty old samsung monitor I don't know the model, hd4000, Ubuntu 18.04, gnome, yes old VGA, thinkpad edge e330.

@tzycce So it's an Intel integrated GPU and the original display is broken? And on the same Thinkpad it works on Windows?

@Linux the original display works but its a bit small for the current user. If I recall correctly it did but I can't make sure of it now since its not here.

It might be it's actually not 1080p resolution in windows which I guess I should check when I have the change.

The display does support 1080p but I used it through dvi-connection when I had it.

Might this issue be related to the vga-connection?

@tzycce

So you are not certain if things worked on Windows on the same machine.

VGA supports 1080 but this may not be true for all monitors (depending on their D-to-A converters).

All the info on the hardware (accurately) should be provided... Otherwise impossible to help and all remains on the guessing level you know.

Looks like this is not a Linux issue even though stated such without almost any accurate info :blobthinkingeyes:

@Linux Well all I can say for sure other operating system shows 16:9 by default, other doesn't.

I try to share my experience about providing support for people who are not experienced with these topics. And as you can alredy tell, I'm far away from expert myself.

I've had problems with vga resolutions in linux before so that's why presumed it's a hardware support related issue.

I don't know, maybe I should be more careful jumping into conclusions and with my choice of words.

@tzycce Also this:

"It might be it's actually not 1080p resolution in windows which I guess I should check when I have the change."

@tzycce @Linux A lot of hardware has bugs or lies about it's available resolutions or other features, and then the companies handle that in their windows and/or mac drivers. While sometimes Linux can work around this nonsense, sometimes it just needs the device not to be broken/lying. Not Linux' fault. The user needs to know this, and should try to buy Linux friendly hardware in the future. Freedom requires responsibility.

@tzycce Linux has really great hardware support. There is some stuff that still doesn't work properly but I believe we will get there soon! :)

@tzycce
Using something AS ancient as VGA isn't exactly fair ;) Hardware support in general is pretty good today

@alerich I know. But the hdmi-port is broken. It is an old laptop bought for pennies :P

@tzycce
if it is just the port itself that is broken, you could consider replacing that manually

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