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Every time you tell a user to RTFM, a puppy dies

@Ghosty @LibertyPaulM Hmm, I like manuals and dislike puppies, but not to the point that I want them *dead*. You've given me a lot to think about.

@LibertyPaulM Every time a user asks a question without having RTFM first, a tech support person dies inside.

Which one would you rather save: a real person or a metaphorical puppy?

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